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Payment Gateway Service Disruption

October 10, 2026 at 22:54 (5 days ago)

New Update

Important Notice: Payment Gateway Issues

Hello Everyone,

We are currently experiencing technical issues with our payment gateway provider. As a temporary solution, we have switched to our custom payment gateway.

Currently, only UPI payments are supported. Other payment methods may be temporarily unavailable.

Our team is actively working to resolve the issue and restore normal payment services as soon as possible.

Payment Issues? Here's What to Do

If you encounter any payment-related issues or your payment is successful but the order is not completed, please create a support ticket with the following details:

  • Bank Account Holder Name: The name registered with your bank account used to make the UPI payment.

  • UTR Number: The UTR/reference number of your UPI transaction

Our team will verify your transaction and, once the payment is confirmed, manually mark your order as paid.

Please ensure that the details you provide are accurate so we can resolve your issue as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Thank you for choosing SkyRain Cloud.

— SkyRain Cloud Team